Conditions Info

- We offer a full refund on faulty items as long as they are returned within 14 days

All Returned Sex toys / Vibrators will be tested once retuned. Once Sex toys have been confirmed Faulty we will issue a replacment.

 

- We do not refund consumerbles, Delay gel, Delay sprays and Lubricants. Please ensure you have read the fact sheet on them before purchase. I.e if you are looking for a condom safe lubricant make sure the description says "Condom safe"

All Items ordered are sent Signed and dispatched soon after your purchase.

There is always a quick response if you contact us throgh our contact form. (mail@hornyheaven.co.uk)

If you would prefer to talk to somone over the phone please call

020 8099 9460